Most Common Questions Asked

How long would it take to get my bag back to me?
- It takes a day to repair but we need to take into consideration the shipping process back and forth.
The whole process should not be over 2-4 weeks.
Will replacement be the exact part, color?
- We will match the color/parts as close as possible.
What about you credibility ?
- All our repair staffs have the experience over 20 years and they will do their best. We are the best in Thailand.
Do you have any warranty?
-We warranty our repaired item for 3 months.
How will my bag look after the repair?
- Leather are not like fabric. It may not retain its original due to the wear and tear. We will try our best to sew back in the old seam.
Do you have any other service than repairing?
- Yes, we do made -to-order bag for one piece and up. Our made to order also includes portable bicycle covers, suitcase covers, wheel chair covers etc. Your enquiries are welcome at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
How do I pay for my repair ?
- If repair by mail ,customer needs to pay before receiving service by visa card, master card or through PayPal or instant payment through PayPal.

- If repair at our service counter in Bangkok. Pay cash on the pick-up date.
How can I get the estimates on the repair?
- You can click on get an estimate for repair at our web page, describe what you want to repair in our estimate
request form and we would email you our price with a price approval code. If you agree on our price, just pay through paypal.

- If you are unable to describe the repair you require, you can also scan the problem area and email us for the estimate.
Is my bag insured when it is returned to me ?
- We insures the repair and the merchandise.
How can I use your service?
- You fill in the estimate form, wait for reply, pay through paypal and mail your repair item to us at the address below. Use any courier that is convenient to you.
Mr.Bag-Fix Company Limited.
114 Pattanakarn Soi 29
Pattanakarn Road, Suanlaung
Bangkok 10250 Thailand.
How can I contact you?
Fax : + 66 2 319 7145
Mobile : +668 1492 5395 ( Our English Speaking Staff)
E-mail : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
 Pattaya open 1st Nov 2009
Service Center in Chiangmai near airport Tel.053-279-875 - Leather Handbag Repair Mr.Bag-Fix
114 Pattanakarn Soi29 Pattanakarn Road Suanlaung Bangkok 10250 Thailand

Time Difference :(GMT + 07:00) Tel :+668-6677-4557 Fax :+ 662 319 7145
Mobile :+668 1492 5395 (Our English Speaking Staff) E-mail: